General Questions
Are you insured?
Yes. Sandstone Exteriors is fully insured for your peace of mind.
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Do you offer bundled services?
Yes. We offer bundled exterior cleaning packages for roof washing, gutter cleaning, and window cleaning — ideal for maintaining West Coast homes efficiently.
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How do I request a quote?
Simply contact us through our website or by phone for a free, no-obligation quote. We make the process simple and straightforward.
Window Cleaning
Do you clean interior and exterior windows?
Yes. We offer both interior and exterior window cleaning, with frames, sills, and tracks available upon request.
Is your window cleaning safe for modern glass and finishes?
Absolutely. We use professional tools and purified water systems designed to safely clean glass without leaving residue or damage.
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What if it rains after my windows are cleaned?
Rain itself does not dirty clean windows. However, if weather-related streaking occurs within 3 days, we will return to address the affected windows at no charge.
How often should windows be professionally cleaned?
Most West Coast homeowners schedule service once or twice per year. Properties near the ocean, wooded areas, or high-traffic zones may benefit from more frequent cleaning.
Gutter Cleaning
How often should gutters be cleaned on the West Coast?
With heavy rainfall, coastal moisture, falling leaves, and moss growth, most homes in Greater Victoria, Sooke, and the Gulf Islands benefit from cleaning at least once per year. Many homeowners choose spring and fall service for maximum protection.
Why is regular gutter cleaning important?
Blocked gutters can overflow during storms, leading to roofline damage, fascia rot, foundation issues, and landscape erosion. Preventative maintenance protects your home from costly repairs.
Do you clear and flush downspouts?
Yes. Every gutter cleaning includes full debris removal and downspout flushing to ensure your entire system drains properly.
Will debris be left on my property?
No. All material is removed from your property and the surrounding area is left clean and tidy.
Do I need to be home during the service?
As long as we have safe access, you don’t need to be home. We complete the service professionally and notify you once finished.​​
Roof Cleaning
Is roof washing safe for my shingles?
Yes. We use a controlled soft-wash method that applies low pressure and specialized treatments to safely clean roofing materials without damaging shingles.
Do you manually remove moss?
Yes. Moss is common in our coastal climate. We carefully remove heavy moss by hand before treatment to protect your roof and ensure a longer-lasting result.
How long will my roof stay clean?
Results depend on shade and surrounding trees, but our professional treatment significantly slows moss and algae regrowth compared to pressure washing.
Can roof cleaning extend the life of my roof?
Yes. Removing moss and organic growth helps prevent moisture retention and premature deterioration, protecting your investment long-term.